If your Slack alerts are not functioning properly on Windows 11, you’ve come to the right place. In this article, we will explore some effective solutions to help you fix this problem.
Slack is a work-centric instant messaging service that facilitates communication and collaboration within teams, whether you’re working from the office or home. You can configure Slack to send notifications for important updates from specific participants.
However, you may suddenly encounter a situation where Slack notifications are not showing. This can be quite inconvenient. Now, let’s explore the possible reasons for this issue.
What causes Slack desktop notifications to stop working?
Several factors can lead to Slack notifications not working on your desktop:
- Slack servers experiencing downtime
- The Do not Disturb mode being enabled on your system
- Focus Assist blocking notifications
- Windows 11 PC not configured to receive Slack notifications
- Incorrect Slack settings
- Notifications within the Slack app being paused
- Corrupted cache data in Slack
- A glitch in your Slack profile
- Accidental muting of conversations
Fortunately, we have some proven solutions that can help you resolve the Slack notifications not working issue on Windows 11.
How to fix Slack notifications not working on Windows 11
If Slack notifications are not showing, follow these steps to address the issue:
- Disable Focus Assist
- Enable Slack to send notifications
- Adjust Slack settings
- Clear Slack cache data
- Reset your Slack app’s data
- Resume notifications in Slack
- Unmute conversations
1] Disable Focus Sessions
Focus Assist might be one of the main reasons your Slack notifications are not working. While it helps you stay focused, it can also hide notifications from all apps, including Slack. Therefore, we recommend disabling Focus Assist to fix the issue.
To do this:
- Open Windows Settings (Win + I)
- Navigate to System > Notifications > Notifications from apps and other senders
- Turn off Focus Assist to disable Focus Sessions
You can also access Focus Assist by going to System > Focus Assist and selecting Off or Priority only. If choosing the latter, customize the priority list by adding Slack to ensure you receive notifications from the app.
Once you have successfully resolved the issue, you can re-enable Focus Sessions if desired.
2] Enable Slack to send notifications
If you haven’t enabled notifications for the Slack app in Windows 11 settings, it might be the reason why they are not working. To resolve this:
- Open Windows Settings ( Win + I)
- Select System
- Click on Notifications
- Under Notifications from apps and other senders, find Slack and turn it on
By completing these steps, you will start receiving notifications from the Slack app.
3] Adjust Slack settings
Incorrect app settings in Slack can cause notification issues. To address this:
- Launch Slack
- Click on your profile icon in the top right corner of the app
- Select Preferences
- Click on Notifications
- Under Notify Me About, choose either All new messages or Direct messages, mentions, and keywords
By making these changes, you will ensure that you continue to receive notifications from Slack on your Windows 11 desktop.
4] Clear Slack cache data
Corrupted cache data within Slack might be causing the notifications not to work on your Windows 11 PC. To resolve this:
- Open Slack
- Click on the hamburger menu (≡)
- Select Help
- Choose Troubleshooting
- Select Clear Cache and Restart
Slack will clear the cache data and restart automatically.
5] Reset Slack app data
If there is an issue with your Slack profile, it could be the reason why notifications are not showing. To resolve this:
- Launch Slack
- Click on the three parallel lines (≡)
- Select Help
- Choose Troubleshooting
- Click on Reset App Data
By resetting the app data for Slack, you should be able to resolve the issue.
6] Resume paused notifications in Slack
If notifications in Slack have been paused for a specified period, you will not receive them until you resume them. To accomplish this:
- Open Slack
- Click on your profile picture in the top right corner
- Select Pause notifications
- Choose Resume notifications
By resuming notifications, you will start receiving them again. Make sure to check if any specific conversations have been muted accidentally, as this could also be the reason for not receiving notifications.
7] Unmute conversations
If you are not receiving notifications from a specific participant, it is possible that you have accidentally muted the conversation. To unmute the conversation:
- Open Slack
- Right-click on the relevant profile
- Select Unmute Conversation
Alternatively, if the Do Not Disturb mode is enabled on your Windows 11 PC, it could also prevent Slack notifications from showing. In this case, disabling Do Not Disturb mode will allow you to receive notifications.
If none of the above methods work, you can try uninstalling and reinstalling the Slack app, which should resolve the notifications not working issue.
How to change the Slack notification sound in Windows 11
To change the notification sound for Slack on your computer:
- Click on your profile icon at the top right of the desktop app
- Select Preferences
- Click on Notifications
- Scroll down to find Sound & Appearance on the right
- Under Notification sound (huddles), choose a sound from the drop-down menu to customize the notification sound
How to resolve issues with Slack not working
Connectivity issues are often the cause of Slack not working properly. This can result in slow app performance or complete failure to load. To address this:
- Check if your internet connection is functioning properly
- Verify if the Slack server is experiencing any disruptions
- Consider clearing the Slack cache as mentioned earlier
- Review your notification settings
- Try reinstalling Slack
