There have been reports from some Windows users that their computers are experiencing issues with the AUX cable. For certain users, no sound is coming out of their headphones, while for others, only one side of the headphones is functioning when connected with the AUX cable. In this post, we will discuss this problem in detail and explore potential solutions.
Note: If you are using power speakers that require high power to operate with the AUX cable, it will not work. In such cases, try using a different power source.
Fixing the issue of AUX cable not working on PC
If the AUX cable is not working on your computer, follow the solutions mentioned below to resolve the issue.
- Ensure that the AUX cable is properly connected
- Check the device, port, and cable
- Reinstall the driver
- Run the Audio troubleshooter
- Change the default sound format
Let’s discuss each of these solutions in detail.
1] Ensure that the AUX cable is properly connected
First, make sure that the AUX cable is firmly connected to both the system and the headphones. Some users may hesitate to plug in the AUX cable too tightly if their headphones are new, fearing that it may damage their device. However, in reality, your cable’s jack should be fully inserted into the port for the device to function properly. Initially, you may need to apply a bit more pressure, but rest assured, it will not cause any issues.
2] Check the device, port, and cable
Next, we need to check if the device (headphones), ports (on the device and computer), and the cable used to connect them are working properly. First, connect your Bluetooth headphones (the ones you were trying to connect using an AUX cable) to another device and see if they work fine. If the headphones are working, try using a different AUX cable to connect them to a different port on your system (if possible). If none of the hardware components are malfunctioning, proceed to the next solution. If any of them fail, consult a hardware expert.
3] Reinstall the driver
When you connect your headphones to the system via Bluetooth, the corresponding driver is installed. If the driver becomes corrupted or conflicts with the wired input, you may encounter peculiar issues. Therefore, we recommend uninstalling the driver and then connecting your headphones using the AUX cable. Don’t worry, as the drivers will be automatically installed when you connect the Bluetooth device. To do this, follow the steps below:
- Press Win + X and click on Device Manager.
- Expand the Bluetooth option.
- Right-click on the driver you want to delete and select Uninstall device.
- Confirm the uninstallation when prompted to complete the process.
Finally, connect your headphones using the AUX cable, let Windows automatically install the driver, and check if the issue has been resolved.
4] Run the Audio troubleshooter
The Audio troubleshooter is a built-in Windows tool that can scan and repair issues with the system’s audio. Since we are facing this issue, the best course of action is to run the Audio Troubleshooter in the Get Help app.
5] Change the default sound format
Occasionally, the default sound format may not support a specific device. In such cases, we need to change it. Follow the steps below to do so:
- Search for “Change system sounds” in the Start Menu.
- Go to Playback.
- Right-click on the sound device and select Properties.
- In the Advanced tab, change the Default format, which corresponds to the Sample Rate.
Finally, save the settings and check if the issue has been resolved.
Hopefully, these solutions will help you fix the problem.
Read: Headphones not working or detected in Windows
How can I get my audio jack to work on my computer?
If an audio jack is not working on your computer, try plugging your headphones into a different audio jack and a different system, if possible. This will help determine which device is causing the issue. To resolve the problem, refer to our guide on what to do when the headphone jack is not working on your laptop.
How can I activate aux on Windows 10?
You do not need to activate AUX on your computer; simply ensure that the devices are connected properly. If the headphone is still not working, follow the solutions mentioned in this post to resolve the issue.
Read: No Audio on computer; Sound is missing or not working on Windows.