how does La Poste’s red e-Letter work?

How Does La Poste'S Red E-Letter Work?

From 1 January 2023, the well-known red stamp for precedence dispatch will give strategy to digital letters printed by Swiss Post. A dearer service, which dangers accentuating the digital divide, particularly among the many oldest…

La Poste’s well-known red stamp – bearing the picture of Marianne – resides its final days within the kind we all know immediately! From 1er January 2023, it will likely be changed by the e-Lettre rouge, a digital service consisting of sending an e-mail through the Internet which will likely be printed close to the place of vacation spot and delivered on D+1 (the following day in concept) by La Poste. A “hybrid” course of that may trigger concern in regards to the safety and confidentiality of the content material of the missives. The inexperienced stamp, reserved for non-priority shipments, will proceed to be supplied, however its supply time will likely be prolonged by at some point, from D+2 (two days after tomorrow) to D+3. Note that stamps bought earlier than the entry into power of this method will stay usable, however with the brand new deadlines. A turquoise stamp can even seem for sure forms of mail, akin to care sheets, checks and different administrative paperwork (see under). Finally, the Ecopli, the least costly components however little or no used for a cargo in about 4 days, will likely be abolished. Again, grey stamps bought till December 31, 2022 will stay usable with out time restrict and can proceed to be distributed in 4 days. “You will have understood it, the stamp does not disappear. There will be three postage to meet customer needs: a dematerialized shipment with the Online Letter (or red e-letter), the green stamp and the turquoise stamp (Lettre Services Plus)“, explains La Poste on his web site. Decisions taken to modernize the providers of La Poste and restrict its carbon footprint, however which may effectively intensify the digital divide.

La Poste continues its digital transformation

These measures, which had already been announced on July 21, 2022 on the La Poste websiteare a part of a bundle of measures taken by the operator, which claims to modernize its mail vary “to respond to new customer uses and improve its carbon footprint”. Measures that La Poste justifies by counting on the truth that using the red letter – to grasp, mail despatched with a red stamp for precedence sending in quick mode – tends to vanish in France, in favor of means extra quick electronics, akin to SMS, mail (e-mail) and instantaneous messaging. According to its statistics, the annual common per family was solely 5 precedence letters in 2021 in comparison with 45 in 2010. And for almost all of on a regular basis makes use of (sending of administrative paperwork, postcards, small items, and many others.), it’s the Green Letter – due to this fact the inexperienced stamp, in slower mode – which is chosen.

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The different argument put ahead by La Poste is the environmental impression, extra exactly its carbon footprint. To ship precedence letters each day, round 100 vans, very sparsely crammed, criss-cross the roads of France – just like the Dijon-Rennes hyperlink, with a automobile that travels 600 km every night time for less than 500 letters. By 2030, with the event of the red e-Letter and the inexperienced letter in D+3, La Poste expects to avoid wasting 60,000 tonnes of CO2 per 12 months, which represents a discount of 25% in comparison with present discharges. A saving that may outcome from the cessation of air transport in France throughout 2023, higher filling of vehicles and the printing of red e-Letters as shut as potential to recipients.

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New La Poste formulation: virtually steady costs

In observe, to ship a red e-Letter, it will likely be obligatory to put in writing an e-mail and go to the La Poste web site or go to a submit workplace – the place the operation will be carried out alone, on an automaton, or with the Advisor help – earlier than 8 p.m. for a reception the next day. The doc will then be printed close to the addressee after which put in an envelope – with a red stamp design – for distribution. The red e-Letter will likely be invoiced from 1.49 euro (for 1 to three sheets), in comparison with 1.43 euro for the present precedence red stamp, this worth together with the price of the paper and the envelope. An improve that La Poste considers painless on the annual postal finances of a family, particularly because the worth of the inexperienced stamp does not change, remaining at 1.16 euros. As immediately, a distribution follow-up possibility on the worth of fifty cents will enable affirmation of the distribution of the trick.

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In addition, for delicate gadgets requiring traceability (cheque, small items, and many others.) and potential compensation, La Poste will provide a brand new methodology, the Turquoise Services Plus Letter. Thanks to so-called “smart data” know-how, Turquoise Letter Services Plus will combine providers as normal, akin to receiving follow-up notifications, pick-up from the postman’s private mailbox and flat-rate compensation within the occasion of delay. of distribution. It will likely be supplied from 2.95 euro, the worth various in response to the burden (as much as 2 kg), for supply on D+2. Finally, for “regulatory” shipments, which require authorized proof, the Registered Letter service will at all times be accessible, from 4.83 euros (in comparison with 4.55 euros in 2022), with a supply time of D+3 . Finally, it needs to be famous that each one digital operations will be linked to a private account during which every person – sorry, “customer” – can seek the advice of their mail historical past and use mannequin letters to hold out their administrative procedures.

If we are able to welcome the efforts of La Poste to not improve its costs an excessive amount of on the event of those modifications, we should not overlook the evolution of costs lately. For the report, do not forget that the stamp was price 0.60 euro in 2012, and that it has due to this fact greater than doubled in ten years, after sharp will increase through the 90s.

La Poste’s digital providers: an accentuation of the digital divide

As we are able to see, La Poste continues its “digital transformation” at an accelerated tempo, as evidenced by the announcement of the digital stamp, additionally deliberate for 2023 (see our article). But this revolution just isn’t with out elevating issues and questions. Thus, one can legitimately marvel in regards to the confidentiality of the letters despatched in e-Letter red, particularly on the time of printing and placing in envelopes. A confidentiality which can solely be ensured if these “physical” operations are carried out via automated machines, the digital paperwork being in precept saved on safe servers. Once the paperwork are saved, they are going to be erased however nonetheless saved on a long-term archival web site for one 12 months. La Poste must be further vigilant on these factors, after we know the ingenuity of hackers…

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The different delicate level has a extra social character. Because if we perceive La Poste’s need to go extra digital, we are able to marvel what these transformations will impose on customers who’re much less skilled in digital instruments. Starting with the aged, who aren’t all comfy – removed from it! – with computer systems, tablets, smartphones and the Internet. And they don’t seem to be the one ones on this scenario. Not everybody has this type of gadget and a connection accessible at dwelling. And going to a submit workplace to face an automaton or a queue just isn’t best. Especially when you realize that La Poste is lowering the opening hours of many workplaces in villages, when it does not merely shut them.

The drawback of this compelled march in the direction of all-digital goes effectively past postal providers. In a extra common means, it’s also applicable to marvel, even to fret, in regards to the generalization of those strategies which impose using digital gadgets and Internet connection for administrative procedures – declaration of revenue, automobile registration certificates, software for allowance, renewal of id paperwork, and many others. – as for sure funds – transport tickets, akin to SNCF tickets, with the shortage of “human” counters. The digital revolution is leaving the inhabitants out of account, by aggravating an more and more delicate divide, and never solely among the many “old”.

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