a unique identifier for all services

A Unique Identifier For All Services

SNCF continues to deliver order to its a number of digital platforms. From now on, with My SNCF ID, a single password will suffice to entry all services, together with OUIGO. This will simplify issues!

The least we are able to say is that the SNCF had gotten its wheels twisted up within the tracks throughout its nice digital transformation by multiplying websites, platforms and apps at will, to the purpose of mislead essentially the most seasoned station masters… In truth, for years, the corporate has continued to fragment its services on totally different digital instruments – one to search out data on trains, one other to e book tickets, one more one other to handle their subscriptions, and so forth. – a lot in order that it was exhausting to know the place to show. Between sncf.com, voyage-sncf, OUI SNCF, the SNCF Assistant, Ma ligne C, OUIGO and even Transilien, you needed to be motivated to arrange a journey with out lacking the connection…

Fortunately, the corporate ended up listening to its customers – sorry, its clients… – by deciding to place some order in its dematerialized services by launching, in early 2022, SNCF Connect, a platform alleged to deliver collectively all the others – however with out eliminating them – and thus making life simpler for travellers. A constructive first step, even when its many bugs and its interface proceed to be debated. And to make sure higher interoperability between its services – there’s sufficient to get misplaced with so many passwords – it has arrange a system referred to as Mon Identifiant SNCF. This is a unique identifier (e-mail and password) which lets you hook up with the vast majority of SNCF areas and its companions: SNCF Assistant, TGV INOUI, TGV INOUI Pro, SNCF Connect and above all – c is the good novelty – OUIGO.

A Unique Identifier For All Services
© SNCF

How to hyperlink your OUIGO and SNCF Connect accounts?

Several situations come up whenever you determine to hyperlink your OUIGO and SNCF accounts: both you have already got an SNCF Connect account whenever you hook up with OUIGO, otherwise you should not have one, or you may have neither an SNCF Connect account nor OUIGO account. If you do not have an account at all, simply create one on one of many two platforms. It will suffice to reuse the identical identifiers to mechanically entry the opposite. In different circumstances, the process is identical on the web site and on the cell software.

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If you may have each an SNCF Connect account and an OUIGO account, go to the latter and comply with the next process:

► Connect to your OUIGO account along with your common e mail tackle.

► Then enter your SNCF Connect password (additionally legitimate on different SNCF websites).

► You land on the web page Welcome to My SNCF ID. In the corresponding fields, re-enter your e mail tackle and password that you just usually use for SNCF Connect (and different SNCF websites).

A Unique Identifier For All Services

► Click the pink button Log in.

► Enter the Verification code six-digit quantity despatched to your inbox and click on the pink button To validate.

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► The website then tells you that “your OUIGO customer account is now compatible with My Unique SNCF Identifier“. You can already overlook your outdated OUIGO identifiers, solely your SNCF Connect identifiers now depend.

In the final case, you do have an OUIGO account, however no SNCF Connect account. Here’s the best way to repair it:

► Go to the OUIGO web site and log in to your account.

► A pop-up window Good information ! seems. Click the blue button I understood.

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► Click on I activate my SNCF ID when he involves you.

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► Enter your new password. This is the one that may now let you hook up with the OUIGO website but additionally to all the opposite SNCF websites.

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